Support

Common questions

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• How do I install the app?▾

  Sign in on this website, and download the Windows installer. Run the setup file and follow the prompts. When Nice Fit opens, sign in with the same email and password you used on the website.

• What happens after the 3-day trial?▾

  Your free trial starts when you download the installer from the Download page—not before. You get full access for three days. When the trial ends, you’ll need an active subscription to keep using the app; you can subscribe anytime from your account or the Pricing page.

• Do I need internet?▾

  Nesting and file work run on your computer, so you can use the app offline for layout work. You’ll need internet to sign in, activate or refresh your subscription, and for website features like checkout and account management.

• What file types does Nice Fit support?▾

  Nice Fit is built around DXF: you import loose parts as DXF and export nested layouts as DXF for use with typical CAD and cutting software.

• Can I cancel anytime?▾

  Yes. From your account dashboard you can cancel whenever you like. Your subscription is set to end at the close of your current billing period (handled by Stripe)—you keep full paid access until that date, and you won’t be charged again for the next cycle. After the period ends, paid access ends and your account shows as inactive unless you subscribe again.

• Is my design data uploaded to the cloud?▾

  No. Your layouts and project files stay on your machine. We don’t have access to anything you do within the desktop app on your machine.

• What version of Windows do I need?▾

  The Nice Fit desktop app is for Windows. A current 64-bit Windows 10 or Windows 11 PC is recommended.

• Can I use Nice Fit on more than one computer?▾

  You can install on multiple machines, but the desktop app only permits logging in to your account on one machine at a time. Signing in on another PC may require signing out on the first one—use one primary workstation if you need uninterrupted access.